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    Customer Service

    How Guests Order

    1 Search

    Find the perfect boat or yacht to stay on

    Find the boat / yacht that's right for you by entering your destination, dates and number of guests on AFLOATBNB.COM homepage or search page: http://varoya.com/index.php/airbnbclone/property/advsearch/ 

    Here you can specify the type of boat and amenities you require.

     

    2 Contact

    Message a few hosts

    Message hosts by clicking the blue 'Contact Me' button below their profile photo. Ask any questions you might have, and confirm availability for the dates you require.

     

    3 Book

    Make your reservation

    Click the green 'Book It' button on a listing to send the host a formal reservation request. The host will then have 24 hours to respond. If the host does not respond in that time, the booking expires. When the host confirms that the yacht is available on the dates you require, you will then receive an email confirming your reservation.

     

    4 Travel

    Enjoy vacation accommodation on a yacht.

     Well before arrival, contact your host to confirm arrival times and to make arangements for key exchanges. You can always find all the details of your stay, including the host’s contact information, under 'My Trips'.

     

    P   Advertise your boat / yacht for free

    Advertice your boat / yacht at AFLOATBNB.COM for free!

     

    1. Press the blue button, then list your yacht.

    2. Create your account.

    3. Create your advertisement.

    4. Start to communicate with guests

     

    Returns & Replacements

    Please see the terms and conditions.

    Ordering

    Click the green 'Book It' button on a listing to send the host a formal reservation request. The host will then have 24 hours to respond. If the host does not respond in that time, the booking expires. When the host confirms that the yacht is available, you will receive an email confirming your reservation.

     

     

    Payment, Pricing & Promotions

    Payment to host

    As a safety feature, AFLOATBNB.COM collects guest payments via the payment system as soon as a hosts accepts a reservation request. We then hold the payment until approximately 24 hours after check-in, before releasing it to hosts.

    Your payment is released to your payment method approximately 24 hours after check-in. Every reservation for which you receive a payment includes the AFLOATBNB.COM service fee. The time it takes to receive a payment after it is released depends on the payment method. You can check on the status of your payments at any time in your Transaction History: Account > Transaction History

    Pricing

    The host decides the pricing for renting the yacht for vacation accommodation.

    Promotions

    Once a reservation is completed and the holiday over, both the host and guest can leave a review for each other. This helps to build both hosts and guests reputations within the community, and so AFLOATBNB.COM circle continues! 



    Viewing Orders

    AFLOATBNB.COM is a community marketplace where guests can book a vacation on yachts/boats from hosts. Guests contact hosts using the AFLOATBNB.COM messaging system to confirm availability, then they submit a reservation request. It is important to keep communication and transactions on AFLOATBNB.COM to ensure trust and safety for both parties. Both must adhere to our terms of use. 


    Updating Account Information

     Host Features:

     

     - Enables the host to manage their space listing with several options such as: create space, edit and list space in categories.

     - Enables the host to show/hide the space display

     - Enables the host to add more attributes to the space such as property type, amenities, accommodation privacy, number of bedrooms etc.  

    - Image Upload and Contacts - to add more attributes than that allowed, contact us for customisation.

    - Show booking history of your space.

    -  Maintain rating and reviews of your space

    - Host fees functionality added for each property registered. You decide your fee.

    - Host can upload their profile picture, response time and more.

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